Services

Technical Sales

Our mission is to provide all of our customers with best possible cost effective production equipment, to achieve TOTAL CUSTOMER SATISFACTION

Our key initiatives are :

• Six Sigma quality performance
• Total cycle time reduction
• Product flexibility & short change-over times
• Leadership in product / manufacturing and environmental concerns
• Short time to market realization
• Competitive pricing
• Modularity & re-utilization of equipment after life cycle of products

Technical Support

Our Team of experienced and factory trained engineers offers a wide range of services:

• Back-up support for purchased machines
• Break-down call-outs
• Preventative Maintenance on site
• Installation and Commissioning of new machines
• Process evaluation, training and quality improvements
• Operator and Maintenance training
• Relocation and re-commissioning of machines
• 7 days after hours, extended service programs

Our Mission Statement below shows our understanding of your needs.

Please contact us for any Technical requirement on techsupport@suba.com.au

 MISSION STATEMENT – Suba Technical Support

• As a supplier of production equipment, we understand the importance our customers place on the reliability of their machinery.
• We undertake to service such machinery to manufacturers specification, in a timely manner by complying with well organised
  structures and methods for both preventative maintenance and breakdown service.
• We follow our machine manufactures service and operation guidelines and regularly update our knowledge with ongoing training
  programs, both here and overseas.
• In cooperation with users and suppliers we set clear service objectives against which we record and measure our performance.
• Such data is available to customers as we value input and proudly use it to continuously improve our standards.
• Our dealings with customers are honest, courteous, precise and punctual.
• Customer loyalty is not taken for granted, it has to be earned.